Free shipping on subscriptions and all orders over $30

Help - Technical Issues

 

I can’t view the website
I can’t enter my payment information

I can’t view the website

If you’re having trouble viewing our site, try these quick fixes:

  1. Click here. Then, quit your browser completely and clear your cache. Open a new browser to VaVaVoo.com, and you should be good to go. 
  2. If you’re using Google Chrome, try using an Incognito window (File > New Incognito Window)

Still having trouble? Let us know!

To get in touch, send us a note.

I can’t enter my payment information

This may be related to the internet browser you’re using. If you’re using Internet Explorer, our site isn’t entirely compatible for security reasons, and you may not be able to enter your card details. Here’s how to fix it:

  1. On the top of your browser, click the icon that looks like a torn piece of paper. This can be found in the URL bar.
  2. Once you’ve clicked the icon, refresh the page.
  3. You should be able to enter your information and safely place your order!

Still stuck? We suggest downloading Google Chrome or Firefox for optimal www.vavavoo.com use.

To get in touch, send us a note.