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Help - VaVaPoints

Earning VaVaPoints

How do I earn VaVaPoints?
How do I redeem my VaVaVoo Points?
Do VaVaVoo Points expire?
How do I refer friends?

Spending VaVaPoints

How do I spend VaVaPoints?
What can I purchase with my VaVaPoints?

Earning VaVaPoints

How do I earn VaVaPoints?

The VaVaVooPoints Reward Program helps you earn discounts toward future orders. Each time you shop with us, you’ll earn 1 point for every $1 spent. As a subscriber, you’ll also earn points by simply subscribing (points are earned for every subscription purchase at the time of order), inviting your friends to subscribe (50 points), and following us on social media. Anyone with an account is automatically enrolled.

Points can be applied as payment for jewelry orders in our Online Store. At this time, they cannot be applied to subscription and gift or gift subscription orders. VaVaVoo Points are non-transferable between accounts and are one-time use. Please note, if you return an order, the VaVaVoo Points earned on that order will be deducted from your account.

Shop with us. Any time you make a purchase in our Store or purchase a Subscription, you'll earn 1 VaVaPoint for every $1 spent.

Spread the word. Invite your friends to join VaVaVoo! Once they've made a purchase over $25 or purchased a subscription, you'll earn 50 VaVaPoints as a thank you from us. 

 Follow us on social media. You'll earn points by following us on Instagram and liking us on Facebook.

To get in touch, send us a note.

How do I view my point balance?

Your point balance is on every page in the top bar.

Is there a limit to the number of points I can earn?

No. Go ahead and earn as many as you can!

How do I redeem my VaVaVoo Points?

VaVaVoo Points can be redeemed as a form of payment toward orders in our Online Store. 100 VaVaVoo Points = $10. Points are redeemed in increments of 100—for example, a subtotal of $48.00 will use 500 VaVaVoo Points. Eligible VaVaVoo Points will be exchanged for a discount code that will be used at checkout. Please read the section entitled VaVaVoo Points Reward Program for more details. Unfortunately, at this time, VaVaVooPoints cannot be used toward subscriptions or add-ons during the Monthly Reveal.

To get in touch, send us a note.

Can I use my points during checkout?

Yes but you must first please redeem your points for a voucher/discount code which can then be applied during checkout. Select the VaVaPoints tab in the lower right hand corner of the site. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward. Copy the code for the number of points you wish to redeem and apply this code to your cart at checkout.

Do VaVaPoints expire?

VaVaVoo Points expire six months from the date they were earned. What do the 'approved,' 'pending' and 'cancelled' statuses mean?

  • Approved: These points can be redeemed on rewards immediately
  • Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals
  • Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled

What happens if a friend I refer cancels or returns their order?

Your pending points will become cancelled and will be removed from your account.

Why did my account balance go down?

You, or someone you referred, cancelled or returned a purchase.

I completed an activity but didn't earn points!

It can sometimes take a few minutes for us to process your activity and provide your points.

Where can I report a problem or give feedback?

Please contact us at support@vavavoo.comt.

To get in touch, send us a note.

How do I refer friends?

Thanks for your interest in spreading the word about VaVaVoo!

There are two ways you can refer friends to VaVaVoo. Once logged into your account, you can reach your referral page by selecting "Invite Friends, Earn Points" on the drop down menu under your name or by following this link. Once you reach the Referral Page, you will be able to enter the email addresses of the friends you would like to invite. Once they sign up, the points will be automatically awarded to your account.

Alternatively, you can also share your unique invitation link! This link can be found at the bottom of the same page, just below where you enter in the email addresses.

Please note that Gift Subscription purchases are not eligible for referral points. This is because Gift subscriptions are considered one time purchases. Instead, the person who purchased the Gift Subscription would receive a point for every dollar spent on the gift purchased (30 for $30, 60 for $60, etc.).

To get in touch, send us a note.

Spending VaVaPoints

How do I spend VaVaPoints?

Once you’ve racked up 100 points or more, you’ll be able to redeem them in our Store. 100 VaVaPoints equals $10. Points are redeemed in increments of 100—for example, a subtotal of $48.00 will use 500 VaVaPoints.

Eligible VaVaVoo Points will be exchanged for a discount code that will be used at checkout. Please read the section entitled VaVaVoo Points Reward Program for more details. Unfortunately, at this time, VaVaVooPoints cannot be used toward subscriptions or add-ons during the Monthly Reveal.

Please note that VaVaPoints cannot be redeemed toward rebillable subscriptions or gift cards.

To get in touch, send us a note.

What can I purchase with my VaVaPoints?

VaVaPoints can be applied to product orders in our Online Store. At this time, VaVaPoints cannot be redeemed toward rebillable subscriptions or gift cards.

To get in touch, send us a note.