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VaVaVoo Privacy Policy

 

Privacy Policy

Your privacy is very important to us. We have developed this Privacy Policy in order for you to understand how and why we collect, use, communicate and disclose and make use of personal information. VaVaVoo, LLC (“VaVaVoo”, “we” or “us”), the developer and operator of this web site, is committed to preserving the privacy of those who visit the www.vavavoo.com site (the “Site”). This document will outline how we gather and utilize various sources of information obtained during your visit to the Site. This Privacy Policy applies solely to information collected at this Site and is made a part of and incorporated into the Site Terms and Conditions.

THIS PRIVACY POLICY DOES NOT APPLY TO OTHER WEBSITES TO WHICH WE LINK. YOU AGREE THAT YOUR USE OF THE SITE SIGNIFIES YOUR ASSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THIS SITE.

[IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.]

Information Collected

PERSONAL INFORMATION

If you subscribe to VaVaVoo and/or place an order through VaVaVoo.com, we will ask you for your name, e-mail address, shipping address, telephone number and credit card information or certain other personally identifiable information about yourself ("Personal Information").

We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained in a secure and safe environment. Telephone numbers and e-mail addresses are used to contact you regarding your order. In addition, when you respond to a contest, survey, questionnaire, sweepstakes or other promotional feature, we may ask you for your name, address and email address or other Personal Information. We do not collect any Personal Information about you unless it is voluntarily provided by you. VaVaVoo will never sell, rent or share your Personal Information, including your e-mail address, with any third parties for marketing purposes without your express permission.

NON-PERSONALLY IDENTIFIABLE INFORMATION

In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual ("Aggregate Information"). Information obtained in connection with the Site may be intermingled with and used by us in conjunction with information obtained through sources other than the, Site, including both offline and online sources. We use non-personally identifiable information in the aggregate, so that we can improve the Site, and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

How We Use Your Information

We will not share or disclose your information to anyone except as described in this Privacy Policy.

ENHANCED AND PERSONALIZED SHOPPING EXPERIENCE

We use Personal Information in order to give you a more enjoyable, convenient shopping experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your Personal Information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site.

We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information. In connection with their performance of services to maintain and operate the Site, and certain features on the Site, certain trusted third parties may be permitted to access your information. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.

AFFILIATES; CONSULTANTS; THIRD PARTIES

Unless you specifically consent to the disclosure of your Personal Information, aside from us, only our affiliates, technical consultants, third party auditors and other third parties who make our Site available, enhance its functionality, assist with the processing of your purchases, or provide associated services and/or who deal with you in delivering content, products, gifts and prizes, have access to this information, and we require them to agree that they are covered by this policy.

LAW ENFORCEMENT AND INVESTIGATIONS

Please note that VaVaVoo reserves the right to and may disclose Personal Information about you in response to (a) requests from local, state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.

CHANGE OF CONTROL

Please also note that we do reserve the right to transfer your Personal Information and other information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control. In such a circumstance the Transferee would be bound by the terms of this Privacy Policy.

NON-PERSONALLY IDENTIFIABLE INFORMATION

We use non-personally identifiable information in the aggregate, so that we can improve the Site, and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

SWEEPSTAKES

If you submit your email address to be added to a mailing list or Sweepstakes or other promotion, we will use the email address for the sole purpose of sending you announcements, special offers from VaVaVoo and its promotional partners along with Site updates. Each email we send will contain information on how to unsubscribe from our mailing list. You can also unsubscribe by sending an email to support@vavavoo.com.

REFERRALS

If you elect to use our referral services for informing a friend about our Site, we ask you for the friend's name and email address. VaVaVoo will automatically send the friend a one-time email inviting them to visit the Site. There may also be a subsequent reminder email. VaVaVoo stores this information for the sole purpose of sending this one-time email and reminder and tracking the success of our referral program. The friend may contact VaVaVoo to request the removal of this information from our database.

USE OF COOKIES

Our Site may pass a "cookie" (a string of information that is sent by a web site to be resident on your system's hard drive, and/or temporarily in your computer's memory blocks). The purpose of a cookie is to tell the web server that you have returned to a particular page. The Site may use cookies in on-line catalogs to keep track of your status and contents of your shopping cart or to retain information gathered in cookies to allow you access to password-protected areas of the Site. You may set your browser to decline cookies. If you do so, however, you may not be able to fully experience some interactive features of the Site.

How We Protect Your Information

We are committed to protecting the information we receive from you. However, VaVaVoo will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties. We have undertaken commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, VaVaVoo cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.

PAYMENT

Our store is hosted on Shopify Inc. which provides us with the online e-commerce platform that allows us to sell our products and services to you. Shopify transmits encrypted credit card transactions using Secure Socket Layer (SSL) encryption technology to established third party banking institutions and processing agents such as Stripe and PayPal which receive the information needed to verify and authorize your credit card or other payment information. Your credit card information is never stored on Shopify’s servers. We also use ReCharge to perform repeat subscription payments. ReCharge uses similar communication protocols to securely link to payment information stored by Stripe or PayPal.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged through this Site between you, us, and our partners cannot be guaranteed.

Accessing and Updating Your Personal Information and Preferences

If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to support@vavavoo.com.

You may also update or change your Personal Information or Preferences by sending an email to support@vavavoo.com. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.

While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.

Enforcement and Dispute Resolution -- VaVaVoo uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with this Privacy Policy. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information.

Children's Privacy and Parental Controls

We comply with the Children's Online Privacy Protection Act of 1998. If you are under the age of 13, you can look at our Sites, but you cannot make a purchase. You also cannot become a registered user, or use any service on our Sites that asks for personal information. Our Sites are not designed for children. We do not wish to collect personal information from children under 13. This policy is designed to protect children. Federal law requires us to take special steps to safeguard children's privacy. If you register with us and we discover that you are under 13, we will make every effort to delete your registration. We will send you a message if we do this. If you are under 13 and want to make a purchase, please ask a parent or legal guardian to place the order for you.


Links To Third Party Sites

Our Site may contain links to other web sites, including any affiliated or co-branded web sites. Other web sites may also reference or link to our Site. These "other" domains (web sites) are not controlled by VaVaVoo. We encourage our users to be aware when they leave our Site to read the privacy policies of each and every web site that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other web sites. Visiting these other web sites is at your own risk.

The use of any features made available to you on our Sites by a third party may result in information being collected or shared about you by us or by the third party. Information collected or shared through any such third party features is considered "public information" by us because the Third Party Sites made it publicly available. If you do not want us to be able to access information about you from Third Party Sites, you must instruct Third Party Sites not to share the information. We cannot control how your data is collected, stored, used or shared by Third Party Sites or to whom it is disclosed. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. VaVaVoo is not responsible for how these third parties may use information collected from or about you.

Facebook's "Like" feature is a good example. (Other third parties have or may have similar ways for you to express positive opinions about our products, now or in the future.) We have agreed to allow Facebook's "Like" feature to run alongside images of our products so you can "like" one of our products and to see how many other Facebook users "like" each of our products. You should know that Facebook may collect or register the fact that you "like" a product and may post that information to your "News Feed" on Facebook and to your Facebook profile's "Wall" and "Info" pages. So, the fact that you "like" one or more of our products may be made known to members of your Facebook network. This would be true for your friends too. If they "like" one of our products, you will see it on his or her News Feed, Wall or Info pages. Finally, by "liking" one of our products, you consent to the display of that information by us. If you do not wish this to happen, you should not click that you "like" a product and you should review your privacy settings on Facebook (or similar Third Party Site). Note that we are not obligated to display someone's name, profile photo or other "public" Facebook profile information on our website even if that Facebook user "likes" one of our products. We reserve the right to remove the information of any person which we deem to be inconsistent with our ideals or otherwise inappropriate for public association with our company. We may remove from our Sites, in our sole discretion, any product offering or any photo or product description relating thereto.

We may also use Display Advertising and Remarketing through Google Analytics on our website. Google and other third-party vendors show our ads on sites across the internet based on first-party and third-party cookies. You may customize your Google Display Network ads or opt-out of Google Analytics for Display Advertising at any time: Ads Preferences Manager.

Site Terms and Conditions

Use of this Site is governed by, and subject to, the legal notices contained in our Terms and Conditions. Your use, or access, of the Site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.

Privacy Policy Changes

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. If we decide to change our Privacy Policy, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site indicates your assent to the Privacy Policy as posted. Please check this page periodically for changes to this Privacy Policy. If we make any change to this Privacy Policy that we in our sole discretion deem material, we will notify you in a manner we deem appropriate.

If you have any questions about the VaVaVoo.com Privacy Policy please contact us at:

VaVaVoo, LLC

101 N. Chestnut St. Suite 304

Winston Salem, NC 27101

support@vavavoo.com

United States of America